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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gretchen Dru

April 2, 2025

5  out of  5
rating by Gretchen Dru
"Patrick was so helpful in getting me set up with car insurance for my 16 year old daughter on our family’s policy. Way to walk us through all the options, savings programs, and coverage. I really appreciate your clear and calm approach to a process that can be overwhelming. Thank you, Patrick!!"
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Hunter Birge

April 1, 2025

5  out of  5
rating by Hunter Birge
"We recently switched to State Farm, and my onboarding experience with Anika was fantastic! She made the entire process smooth, answering all my questions with patience and clarity. She took the time to understand my needs and find the best coverage for me. It’s great to work with someone who genuinely cares about their customers. Highly recommend this agency for anyone looking for top-notch service!"
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B Trunnell

March 27, 2025

5  out of  5
rating by B Trunnell
"The thing I like the most is the rapid response. Sure, I appreciate the fair price, but having someone get back to me with an answer promptly is gold. If it takes more research, she lets me know, then follows up. Anna, thank you."
We responded:
"Thank you so much Mr. Trunnell. We so appreciate the kind words and your business. "
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Jan Kennaugh

March 13, 2025

5  out of  5
rating by Jan Kennaugh
"Very responsive and helpful office. Summer is the BEST! Prompt and professional service at all times. Recommend highly."
We responded:
"Thank you Jan!! This review will make Summer's entire week. We appreciate you. "
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linda hess

March 6, 2025

5  out of  5
rating by linda hess
"Very helpful and full of knowledge!"
We responded:
"Thank you Linda!!! We appreciate you. "
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Jon Stroup

March 6, 2025

3  out of  5
rating by Jon Stroup
"I used to love State Farm I went so many years with my payment getting lower and lower every year and then all the sudden my office closed I get transferred to a new location and my payment has just gone up and up and up and up and up and just won't stop going up. I guess I should have got off my butt and shopped for lower cost insurance a long time ago. I don't know what happened to State Farm they always have some excuse but I'm just tired of this. What I really hate is all the sudden going to pay your bill and it's changed and I have to call the office and let them dig in which always takes a while for them to figure out exactly why my bill goes up every month. I just don't feel like they got my back. I don't think it's the office directly that I work with I think it's just State Farm over all. Feeling just sad about this... Only reason they got three stars is because I like this office I like the owner and I think she's committed but unfortunately that's not helping my pocketbook."
We responded:
"Hi Jon, Thank you for also emailing me and giving me the opportunity to help. I have replied as well with policy specific information for you. Your premiums will be the exact same no matter which State Farm office you are with as your premiums are based on you as a person, the car you drive, your coverages, address and more. Unfortunately all insurance companies had to take rate in Washington State in the last few years as the cost to replace and repair vehicles has increased as well as medical expenses from injuries and lawsuits (2023 was the highest number of auto fatalities in the last 33 years). The increased costs with increased claims and severity of claims drastically changed what Washingtonians pay for insurance premiums. I wish I had more control over premiums and I genuinely want all of my customers to be happy here with their coverages, premiums and service we provide. This business and my customers happiness means SO much to me. "
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Michael Sullivan

February 28, 2025

5  out of  5
rating by Michael Sullivan
"Black ice got the best of my car recently and was deemed totaled. This was a first for me. Nicole Grigg State Farm office was so wonderful to work with! Everyone I spoke to was extremely knowledgable, helpful, and super efficient. I truly had an incredible experience despite the terrible situation I was in. I highly recommend checking them out if you're looking for a new insurance agent. :)"
We responded:
"Thank you for the 5-star review!! We REALLY appreciate the kind words and appreciate the trust you out in us to insure what means most to you. "
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Sharon Stiles

February 26, 2025

4  out of  5
rating by Sharon Stiles
"My interaction with Anika Reynolds from silverdale WA was excellent I was comparing my current prices with possible changes. She presented the information very timely and recheck back with me for my decision. Excellent customer service."
We responded:
"Thank you for the kind words Sharon! We look forward to continue working with you so that we may turn that 4 stars into 5 ;) "
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Marilyn Gorman

January 29, 2025

5  out of  5
rating by Marilyn Gorman
"Great service. Patrick was very efficient and friendly. He deserves a raise."
We responded:
"Thank you Marilyn!!! Patrick is AWESOME. "
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David Stephen

December 24, 2024

5  out of  5
rating by David Stephen
"Today, we successfully transferred both vehicle and home insurance policies to State Farm ... ANNA ELLINGBOE, Customer Service Representative for the Nicole Grigg Ins Agency Inc. - was knowledgeable, attentive, professional and, thorough from 'beginning to end'. Many thanks to Anna for her excellent service."
We responded:
"Thank you for the review David! We really appreciate it and I'm thrilled you had such a great experience with Anna. She is great at what she does for sure. "
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william gadberry

December 20, 2024

5  out of  5
rating by william gadberry
"We talked to Summer for information on insurance for a second home. We felt that she was working to get us the best insurance for the lowest price. When we had questions she was able to answer them for us. I'll not hesitate to send my friend to Summer when they have insurance needs."
We responded:
"Thank you so much!! And congratulations on the second home. So appreciate ypu and your business with us. "
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Kaden Perryman

December 20, 2024

5  out of  5
rating by Kaden Perryman
"Anika was very knowledgeable and kind. Will absolutely recommend her to others."
We responded:
"Thank you Kaden!!"
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Mason Scarlett

December 20, 2024

5  out of  5
rating by Mason Scarlett
"Anika is the best! She helped me understand things I never knew about. And helped me get an idea of what I want to do in the future!"
We responded:
"Thank you Mason! "
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bonnie candelaria

December 19, 2024

5  out of  5
rating by bonnie candelaria
"I was looking for some information on switching my insurance. I talked with Patrick over the phone and he was an absolute delight. He answered all my questions and was able to give me a quote and help me compare and talked to me about how I could bundle some of my insurances together to get a better rate. 10/10 would recommend to anyone looking for any type of insurance."
We responded:
"Thank you Bonnie! Patrick is incredible and genuinely cares so much. I'm glad you had a great experience. "
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Kitsap Real Estate Group & Kitsap Home Rental Services

December 19, 2024

5  out of  5
rating by Kitsap Real Estate Group & Kitsap Home Rental Services
"Summer is an amazing agent! She really takes the time to listen to your insurance needs and help build a package that works best for you."
We responded:
"We agree!! Summer is incredible and I'm happy you got the opportunity to work with her. "
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Dan Rothrock

December 19, 2024

5  out of  5
rating by Dan Rothrock
"Summer was very knowledgeable about all of my insurance needs. She helped me understand my options and what was best for me and my family."
We responded:
"Thank you Dan! Summer truly cares and I'm so happy you were able to experience that as well. "
Profile photo of Roberta GADBERRY

Roberta GADBERRY

December 19, 2024

5  out of  5
rating by Roberta GADBERRY
"Summer did an excellent job in finding the right policy for our rental property. She kept us completely informed and made sure it was right, and at an affordable price. She also helped us set up auto pay. Which is very convenient. I would refer her to anyone I know that needs insurance."
We responded:
"Thank you so much Roberta. We appreciate the 5-star review and kind words. I'm sure Summer will take extra care of anyone you refer. "
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Nicole William

December 19, 2024

5  out of  5
rating by Nicole William
"Summer did a great job helping me get quotes for life insurance as well as policies for my business. Fast, friendly and knowledgeable! Was extremely happy with the service I received."
We responded:
"Thank you so much for the 5-star review! So happy you had a great experience."
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Landon Mills

December 19, 2024

5  out of  5
rating by Landon Mills
"Nicole Grigg State Farm is AWESOME! I have had the pleasure of working with Anika, Patrick, Summer and Anna. They are all super knowledgeable and caring! They take the time to explain everything and make sure the coverages are customized to fit your needs. This is THE spot to get your auto, home and life insurance!!!"
We responded:
"Thank you Landon!! You're the best as well! "
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Andrew Galvez

December 19, 2024

5  out of  5
rating by Andrew Galvez
"Really great work and customer service with these agents. Love the work there putting in"
We responded:
"Thank you Andrew!! We love it here!"
Profile photo of Joshua VanderHoeven (JDogV)

Joshua VanderHoeven (JDogV)

December 19, 2024

5  out of  5
rating by Joshua VanderHoeven (JDogV)
"Anika was wonderful at helping me understand coverages for my car insurance, and life insurance! This is a wonderful agency!"
We responded:
"Thank you so much Joshua. We certainly love what we do here!"
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fervunk

December 19, 2024

5  out of  5
rating by fervunk
"Had a great experience transferring my policy over from FL, thanks to Nicole and her team I was able to get a better rate for my car insurance without too much work, and they even set me up for a great life policy."
We responded:
"Thank you so much for the 5-star review and kind words. Means so much to us and I'm thrilled the process was a great one for you. "
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Julie Cooper

December 17, 2024

5  out of  5
rating by Julie Cooper
"Quick response with an overview of coverages and Summer was so good at answering all my questions! Five stars all the way!"
We responded:
"Thank you so much Julie!! We super appreciate the kind words and 5-star review. "
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kevin blackwood

December 3, 2024

5  out of  5
rating by kevin blackwood
"My experience with Anika was easy and informative. It was also nice just having conversation like friends would. I appreciate real people and that's what I got. Thank You!"
We responded:
"Thank you Kevin!! We appreciate it so much. "
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Kayden Thomas

November 16, 2024

5  out of  5
rating by Kayden Thomas
"Summer was a great and helpful person and explained everything very well, thank you"
We responded:
"Thank you Kayden for the 5-star review! Wr appreciate it and we're super glad you had a great experience with Summer. "