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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Simone Paquette

Simone Paquette

November 27, 2024

1  out of  5
rating by Simone Paquette
"My dad just died and I've yet to find all the payments that were going out on his checking account and change them to mine. Two days late and they were threatening to end our policy. I will be looking to change our insurance company as soon as I can. Tired of everyone. Like it's not hard enough to lose a loved one close to the holidays, corporate America needs their money though."
We responded:
"Edit: Hi Simone I still have not received an email from you. I would like to help you with this ASAP. Hi Simone! First off I want to say I'm really sorry to hear you've lost your father. Please know that our reminders are not meant to be threatening in any way shape or form but they are meant to be helpful because we legitimately get worried if a policy lapses due to non-payment. We worry a claim could happen while there is no coverage. If a bill is due and not paid we usually wait a week to text reminders. State Farm may send a reminder via the mail as well. If we're getting close to the policy lapsing 30 days after payment is due we will text and call again. But again, just trying to be helpful. Please email me your father's name and I will help you get this taken care of ASAP. My email is Nicole@MySilverdaleAgent.com. Please don't hesitate I will be on top of this to help. We also have 24/7 representatives to take payments as well. "
Profile photo of Kayden Thomas

Kayden Thomas

November 16, 2024

5  out of  5
rating by Kayden Thomas
"Summer was a great and helpful person and explained everything very well, thank you"
We responded:
"Thank you Kayden for the 5-star review! Wr appreciate it and we're super glad you had a great experience with Summer. "
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Rosco T

October 23, 2024

5  out of  5
rating by Rosco T
"Anika has been very helpful from the very beginning. She was quick to address any questions or concerns I had with switching insurance companies and I look forward to work with her in the future."
We responded:
"Thank you Rosco!!!! We're so glad you're with us. We really appreciate the 5-star review and are very happy to help you for years to come. "
Profile photo of Carl Jaeckel

Carl Jaeckel

October 18, 2024

5  out of  5
rating by Carl Jaeckel
"Very informative and kind staff! Well done!"
We responded:
"Thank you Carl! We appreciate the 5-star review and we're happy you choose us for all of your insurance needs"
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John Lembo

October 1, 2024

5  out of  5
rating by John Lembo
"Nicole and her team have always picked up the phone and has responded to my questions in a timely manner. If you are to pick a State Farm team, this is the one to use."
We responded:
"Thank you SO much John! We really appreciate the review and kind words. None of my ducks won a prize this year but that's okay that just means the ones I buy from you next year have to win!"
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Scott Smith

September 26, 2024

5  out of  5
rating by Scott Smith
"Anna was very knowledgeable and helpful. She fully answered my questions and was prompt with sending me written quotes."
We responded:
"Thank you so much for the 5-star review. We're glad you had a great experience! "
Profile photo of Addi Flores

Addi Flores

September 20, 2024

5  out of  5
rating by Addi Flores
"Patrick is great! Very thorough and gives detailed information. He know the policies very well and takes his time explaining them. He's very approachable and engaging, even over the phone. My family recommended him to me and I couldn't be more pleased. I give him and your State Farm agency very high marks! Thank you!"
We responded:
"Thank you!!! Patrick is amazing and we're so happy you gave us the opportunity to earn your business. We dont take that lightly. We look forward to many years of serving you. "
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G

September 18, 2024

5  out of  5
rating by G
"Summer is the absolute best! She handled all of our needs, and was able to get me covered despite having to jump through some extra Hoops on her end. We are proud and excited to be represented by her and State farm!"
We responded:
"We are so impressed by you and your decision to be covered for your loved ones. I'm so glad that Summer was able to get you taken care of! Please don't hesitate if you need anything else as we are truly here for you and only want the best for you and your family!"
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paul wilhite

September 18, 2024

5  out of  5
rating by paul wilhite
"This Agency is amazing. I would highly recommend this place to anyone. Anika Has been super helpful. She is very professional and kind."
We responded:
"Thank you Paul!!! We're SO happy you're back with us! You're pretty great yourself :)"
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Tina Marie

September 13, 2024

5  out of  5
rating by Tina Marie
"Very professional, kind, and worked very quick. Thank you so very much. I went with my current insurance company and I will definitely be calling if I change companies."
We responded:
"Thank you so much Tina!! We definitely want to help in any way we possibly can. Please don't hesitate."
Profile photo of James Suchanek

James Suchanek

September 10, 2024

5  out of  5
rating by James Suchanek
"I met Anika at sea fair in Silverdale. I explained my very unsatisfactory situation with my insurer. She later contacted me with an amazing quote, saving me about 100.00 a month. However, after my 6 month renewal came up they had reduced my premium substantially. I will receive an additional discount in 6 more months. In the event that my insurer does not comply with their agreement, I'll be in contact. Thank you Anika and Statefarm for your effort. You deserve award in addition to the 5 star rating. James."
We responded:
"Thank you so much for giving us a try! We'd love to have yoi with us but we definitely can't deny a great deal when we see one. "
Profile photo of Liz Elizabeth

Liz Elizabeth

September 7, 2024

5  out of  5
rating by Liz Elizabeth
"The representatives are super helpful, happy, and friendly! I loved being apart of their State Farm community for insurance and am sad to leave."
We responded:
"Thank you Liz!!! We definitely love what we do and are sad to see you go too!"
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Rob

September 7, 2024

5  out of  5
rating by Rob
"Nicole and her team are responsive and very helpful. I enjoyed working with them and will do so in future as well."
We responded:
"Thank you Rob!!! We're eager for when that time comes :D"
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Rick Berman

August 29, 2024

5  out of  5
rating by Rick Berman
"Anna was fabulous to work with! She was Effective, efficient, and timely. I appreciated her communication style as well. I do not hesitate in recommending her or her agency."
We responded:
"Thank you Rick!! We really appreciate that! Anna is amazing and genuinely cares so I'm really glad you got to experience that. "
Profile photo of Jonathan Gutowski

Jonathan Gutowski

August 27, 2024

5  out of  5
rating by Jonathan Gutowski
"I got very great service in getting a policy, with a very helpful walkthrough which helped ease the stress of getting insurance , would highly recommend"
We responded:
"Thank you so much Jonathan!! We appreciate it :) And congrats again on your new car. "
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Catherine Wright

August 26, 2024

5  out of  5
rating by Catherine Wright
"Always Helpful and Kind!"
We responded:
"Thank you for the 5-star review! We appreciate it. "
Profile photo of Peter Gunn

Peter Gunn

August 23, 2024

5  out of  5
rating by Peter Gunn
"My family gives this State Farm agent and her team the highest recommendation. Patrick was our primary contact and made our insurance inquiries and transactions a pleasant, informative, enjoyable and effective experience. My family worked very hard to make a difficult move to this area. Nicole Grigg has a team of agents that also work hard and are like a family. This State Farm office treated us like part of their family. They're smart, attentive, compassionate, and capable of leading us to decisions that we can feel good about. They've also proven that compassion, thoughtful listening, intelligence, and diligence can all be embodied in one person, in an office of peers, and in a business plan. We feel lucky we have this wonderful team of agents on our team."
We responded:
"Wow. Going to make us tear up over here. Thank you so so much for the kindest review. We're so very happy you're with us!!! "
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Jessie Carrier

August 19, 2024

5  out of  5
rating by Jessie Carrier
"Patrick from Nicole Grigg's office was absolutely wonderful to work with! I recently moved from Texas to Washington and had to transfer over several policies. Patrick was with me every step of the way and explained everything very clearly. He answered all my questions and provided suggestions for additional coverage I could benefit from which was very helpful. He is professional, but also fun to talk to, remembering details from previous conversations and making the experience feel very warm and personalized. He even gave some great tips for places to explore around the area! I'm so glad I found their office for all of my State Farm needs!"
We responded:
"We're so glad you're with us Jessie! Thank you so much for the awesome review and kind words. We look forward to helping in all the ways we can."
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bug :3

July 29, 2024

5  out of  5
rating by bug :3
"very nice"
We responded:
"Thank you!! :)"
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Mary Huff

July 26, 2024

5  out of  5
rating by Mary Huff
"Nicole Grigg has been fantastic! She is very helpful and always very professional and knowledgeable!"
We responded:
"Thank you so much Mary. I really appreciate you. "
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Marian Wiggins

July 13, 2024

5  out of  5
rating by Marian Wiggins
"My agent, Summer, is very knowledgeable, patient, and helpful. She promptly returns calls and emails. I highly recommend this agent and this business. Everyone is friendly."
We responded:
"Thank you Marian for the kind review!!"
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Bettina Rodgers

July 2, 2024

5  out of  5
rating by Bettina Rodgers
"I moved from California to Washington and then back to California due to military life. I've been with this team for 3 years, and they helped me through both transitions. Your holiday and birthday cards were very welcoming and will be missed. I couldn't ask for a more joyful group of people to work with. Many thanks!"
We responded:
"Thank you Bettina!! Excited to meet you!"
Profile photo of Leo Sanchez

Leo Sanchez

June 7, 2024

5  out of  5
rating by Leo Sanchez
"I’ve had an excellent experience at this State Farm location! Most importantly, the Agent Summer was top tier!!! She was able to explain and show me everything i was asking about! If it wasn't for her i don't think i would've purchased life insurance that day! Summer delivers a very warm welcoming environment to the shop!"
We responded:
"Thank you Leo!! We agree with you, Summer is incredible and cares so much. We're glad she was able to help you in such an important way."
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Justin B

June 7, 2024

5  out of  5
rating by Justin B
"Really great people! Very forthcoming and very kind! Also they give you a paper with points of interest if you’re new to the area! Overall great place!"
We responded:
"Thank you Justin!! Welcome to the area and please reach out if you need anything else but we hope you have a great time living here and we're thrilled you are our customer. "
Profile photo of Suzie Tor

Suzie Tor

June 5, 2024

5  out of  5
rating by Suzie Tor
"Anna was very kind and patient with me. She answered all my questions and didn't try to push me into anything I didn't want to do yet."
We responded:
"Thank you Suzie!! We really appreciate the kind words."